If you have immediate health concerns with your poultry, please email me
the day of your order before 4:00pm EST. I can get your order in the
mail the next day.
Shipping will always be sent out priority by USPS, and you should generally expect to receive your
product between 7-14 days. It may take longer due to high volume of orders or seasonal farm work. However, if you feel you are waiting too long, please email and I will make sure
you get your product as soon as possible. Priority provides insurance and tracking. I will send the tracking notice to the email address you have provided
in Paypal, so please make sure it is accurate. If you receive a damaged package, please notify your local post office to file a claim.
If you would like to pay by check, please send me an email and I will
You may request a refund any time before shipment.
If you need to change your order, I will try to accomodate you if you notify me
before your product has been shipped.
You may order any product that is on backorder. I will ship out when ready, while shipping the rest of your order on time.
You will be contacted if there are any issues with your order or with any unexpected delays.
Contact email: Contact@MoonlightMileHerbs.com